Shutterstock Images is a leading provider of stock photos and one of the largest e-commerce companies in the US. We offer excellent employee benefits including discounted corporate gym memberships, tuition assistance plans, and pre-tax transit check programs. Join a fast-growing company who is already a leader in this dynamic industry.
At the highest level, our goal is to provide superior digital media such as images and footage to creative professionals worldwide, and to do so with products that are user-friendly, simple, and elegant. All of our new hires, new products, new features or enhancements to existing products, and new partnerships are driven by this broad goal.
We're looking for a new Spanish and English speaking Customer Service and Sales employee to augment our team.
Responsibilities:
-Attend to all aspects of customer service and customer relations through phone and email / ticketing contacts
-Address customer concerns in courteous and professional manner
-Develop and maintain relationships with existing customers
-Understand Photoshop and digital imaging manipulation techniques
-Some knowledge of typical stock photography licensing terms (such as royalty free vs rights managed, etc)
-Highly organized and detail oriented
-Ability to multitask in fast paced environment
-Patience in assisting the less technically adept
Other Useful Skills:
-Adobe Illustrator
-BA degree in design/photo related field preferred |